To use CareTeam you will need a smart device such as a phone or tablet that is connected to the internet via Wifi or 4G phone signal. Careteam enables users to create teams of carers who are involved in the help or care of an adult.
If you are new to Careteam there are three steps to start using the app:
- Firstly create a CareTeam
- Invite other carers to join it
- Carers accept their invitations
Choose from the following:
You will then receive an invitation email, which you need to open on the device where you have installed the CareTeam App. Click on the link on the email
You should then be automatically logged into the CareTeam App
You can then invite others to join your team using the big “+” button and choosing “new team member”. See also “How to invite other team members”
How to accept an invitation to join a CareTeam
If someone has invited you to join their CareTeam you will receive an invitation email. If you are expecting one bit haven’t received it please check your spam filter.
Download and install the Careteam App from the app store.
Open the CareTeam invitation email from on the device on which you have installed the CareTeam app
Click on the link in the email
How to create or reset your password
When you join CareTeam you first log on using a secure key in the invitation email and therefore do not have a password. If you wish to set a password or would like to reset an existing password use the following steps.
Open the Careteam App and choose “sign in”
At the next screen choose “I know my password”
A notification will appear at the bottom of the screen saying you have been sent an email reset password.
You will then receive a password reset email with a link . You need to open the email on the device where you have installed the CareTeam App. Click on the link on the email and you will be able to reset your password.